Your Privacy Matters: Royal Trans India Logistics is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect information you voluntarily provide when contacting us or requesting services, including: full name, phone number, email address, shipping address, cargo details, and payment information. We may also collect technical information such as IP addresses, browser type, and website usage data through cookies and analytics tools.
2. How We Use Your Information
The information collected is used to: process and fulfill transport/logistics orders, communicate about shipment status, provide customer support, send promotional communications (with your consent), comply with legal and regulatory obligations, improve our services and website experience, and prevent fraud and ensure security.
3. Data Sharing and Disclosure
Royal Trans India Logistics does not sell, trade, or rent your personal information to third parties. We may share your data with transport partners, payment processors, government authorities when required by law, and technology service providers who support our operations (under strict confidentiality agreements).
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications where applicable, and restricted internal access to personal information.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website traffic. You can disable cookies through your browser settings, though this may affect certain website functionality.
6. Your Rights
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal obligations), withdraw consent for marketing communications at any time, and lodge a complaint with the relevant data protection authority.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Typically, client data is retained for 7 years for tax and compliance purposes, after which it is securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after any changes constitutes your acceptance of the revised policy.
For privacy-related inquiries, contact us at: royaltransindialogistics@gmail.com or call +91 9728254476